Implementation

• How to customize the UXCam account?
• What XCode version should I have?
• What's the SDK size? How much data does UXCam take on the user's side?

Sessions

• Why do I see a time in the future for some sessions?
• What's the difference between Sessions and Videos?
• How to find crashed sessions?
• When does the session start and end?
• How do you know the session crashed?
• Is it possible to create my own segments?

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Users

• How to find out which users are abandoning my app?
• How are user aliases created?

Screens

• What are the unresponsive gestures?
• Why some of the recording screens are red?
• Is it possible to get relevant heatmaps when scrolling?
• How do you detect rage gestures?

App Settings

• How to export all the UXCam data?
• How much data do you use for the video upload?
• What recording quality do you recommend?
• How to separate team recordings and real user recordings?
• How to record certain sessions only?
• How to invite team member to view sessions together?

Organization Settings

• How can I change the owner?
• How can I tell how many recordings I have left?

Privacy & Security

• How to delete user data?
• Does UXCam require Opt-in or additional permission from the user?

Free plan

• What’s included in the free plan?
• Does the free plan expire?
• What happens if I exceed my session recording limit?
• What is the difference between sessions & videos?
• Who is the free plan good for?
• How can I upgrade my plan?

POS Applications

• I have a POS/Kiosk mode app, can I use UXCam?
• Users of my application use it throughout the whole day. What would count as a session?
• When can I stop a session to upload it?
• Is it possible to add an ID to each session?
• Can I send other session’s related information to UXCam?
• Will it be possible to identify specific users?