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FAQ

Find answers to the most popular questions

Implementation

  • How to integrate UXCam on Expo project?
  • How to customize the UXCam account?

Sessions

  • What's the difference between Sessions and Videos?
  • How to find crashed sessions?
  • When does the session start and end?
  • How do you know the session crashed?
  • Is it possible to create my own segments?
  • What is the maximum upload size of recordings?
See all 9 articles

Users

  • How to find out which users are abandoning my app?
  • How are user aliases created?

Screens

  • What are the unresponsive gestures?
  • Why some of the recording screens are red?
  • Is it possible to get relevant heatmaps when scrolling?
  • How do you detect rage gestures?

App Settings

  • How to export all the UXCam data?
  • How much data do you use for the video upload?
  • What recording quality do you recommend?
  • How to separate team recordings and real user recordings?
  • How to record certain sessions only?
  • How to invite team member to view sessions together?

Organization Settings

  • How can I tell how many recordings I have left?

Privacy & Security

  • How to delete user data?
  • Does UXCam requires Opt-in or additional permission from the user?
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