Skip to main content
Skip to main content
Help Center
Sign in
Get support
Hi, how can we help?
UXCam
FAQ
FAQ
Find answers to the most popular questions
Implementation
How to customize the UXCam account?
What XCode version should I have?
What's the SDK size? How much data does UXCam take on the user's side?
Sessions
Why do I see a time in the future for some sessions?
What's the difference between Sessions and Videos?
How to find crashed sessions?
When does the session start and end?
How do you know the session crashed?
Is it possible to create my own segments?
See all 10 articles
Users
How to find out which users are abandoning my app?
How are user aliases created?
Screens
What are the unresponsive gestures?
Why some of the recording screens are red?
Is it possible to get relevant heatmaps when scrolling?
How do you detect rage gestures?
App Settings
How to export all the UXCam data?
How much data do you use for the video upload?
What recording quality do you recommend?
How to separate team recordings and real user recordings?
How to record certain sessions only?
How to invite team member to view sessions together?
Organization Settings
How can I change the owner?
How can I tell how many recordings I have left?
Privacy & Security
How to delete user data?
Does UXCam require Opt-in or additional permission from the user?
Free plan
What’s included in the free plan?
Does the free plan expire?
What happens if I exceed my session recording limit?
What is the difference between sessions & videos?
Who is the free plan good for?
How can I upgrade my plan?
POS Applications
In store POS/ Kiosk Applications