The integration of UXCam's mobile SDK is a straightforward yet impactful project that can unlock deep insights into user behavior, enabling your team to make data-driven decisions. This guide provides an overview of the integration process tailored for Product Managers, including a project timeline, key stakeholders, and actionable steps.
Why Integrate the UXCam SDK?
Benefits for Product Managers
Enhanced User Insights: Understand user behavior on specific screens, navigation paths, and interactions.
Faster Issue Identification: Detect pain points such as UI freezes, crashes or friction during key user flows.
Actionable Data: Use qualitative and quantitative metrics to prioritize feature improvements and enhance app usability.
Project Timeline and Stakeholders
Timeline Overview
Phase | Duration | Key Activities | Key Stakeholders |
1. Planning | 1 Week |
| Product Manager, UX Design team, Support team |
2. Technical Setup | 1 Week | Configure UXCam in the development environment. | Mobile Dev Team, QA, UXCam CSE |
3. Testing | 1 Week | Validate event tracking and session replays. | QA, Dev Team |
4. Deployment | 1 Week | Release the SDK in production. | Mobile Dev Team |
5. Post-Integration Review | Ongoing | Monitor data and refine tracking as needed. | Product Manager, CS Team |
Total Estimated Time: 4 Weeks
Stakeholders and Responsibilities
Product Manager: Define the goals, success metrics, and key user flows to monitor.
Mobile Development Team: Implement the SDK and ensure proper event tracking.
QA Team: Verify the integration's accuracy and check for potential issues.
UXCam Customer Success Manager/ support team (CSM): Provide guidance on best practices and answer product questions.
UXCam CSE: Provide guidance on the technical integration and answer any technical questions.
Step-by-Step Integration Process
1. Planning
Define Goals: Identify the core user flows and behaviors you want to track (e.g., sign-up completion, feature engagement).
Align Stakeholders: Communicate the integration’s objectives and timeline with the development and QA teams.
Set Metrics: Examples include DAU/MAU engagement, screen flow friction, and conversion rates.
2. Technical Setup
Prerequisites
Access to a UXCam account.
Access to the SDK documentation.
Developer accounts with permissions for the app’s source code.
Steps for Implementation
Install the SDK:
For Android: Add the UXCam dependency in your build.gradle file.
For iOS: Include the UXCam SDK using CocoaPods or Swift Package Manager.
Initialize UXCam:
Obtain your app key from the UXCam dashboard.
Add the initialization code to your app's entry point (e.g., onCreate for Android, AppDelegate for iOS).
Enable Event Tracking:
Define custom events relevant to your app’s key features.
Add event capture points in the app’s codebase.
Example Code Snippet
Android example
UXConfig config = new UXConfig.Builder("yourAppKey")
.build();
UXCam.startWithConfiguration(config);
UXCam.tagScreenName("MainScreen");
UXCam.logEvent("UserSignedUp");iOS example
UXCam.optIntoSchematicRecording()
let configuration = UXCamConfiguration(appKey: "YourAppKey")
UXCam.start(with: configuration)
3. Testing
Verify SDK Initialization: Ensure that UXCam sessions are being recorded in the test environment.
Validate Event Tracking: Confirm that all key events and screen tags are captured correctly. Read more here
Simulate Real User Flows: Run through critical paths to ensure accurate data logging.
4. Deployment
Coordinate with the DevOps team to release the updated app with UXCam SDK to production.
Notify stakeholders once the release is live and data collection begins.
5. Post-Integration Review
Monitor Data: Review session recordings and analytics to validate accuracy.
Refine Tracking: Adjust event tags or add new ones as needed.
Share Insights: Collaborate with design and development teams to leverage findings for app improvements.
Best Practices
Focus on Key Screens: Prioritize tracking for screens that directly impact business metrics.
Leverage Session Filters: Use UXCam’s filtering capabilities to identify high-impact user sessions.
Collaborate Cross-Functionally: Share data insights with stakeholders to align on action plans.
Common Challenges and Solutions
Challenge | Solution |
SDK not initializing properly | Verify the app key and integration steps. |
Missing or inaccurate event data | Double-check event capture code and parameters. |
Delays in data availability | Ensure network configurations allow session uploads. |
By following this guide, you’ll ensure a seamless integration of the UXCam mobile SDK, enabling your team to unlock actionable insights that drive product success.