In the Subscription section, you can find a lot of information about your plan, usage, billing history, and set up session usage alerts. You can also turn on or off overages, check your data retention policy and renewal date. 

Click on your name at the bottom of the sidebar > Subscription. 

Plan Details 

Check out the your plan details : 

• Plan package and price 
• Renewal date and billing cycle 
• Data and video retention policy 

Usage 

You can find information about 

• How many days left until your monthly session limit resets
• How many sessions, recordings, and events you have used against your limit.

Turn on or off overages

In UXCam, "overages" refer to exceeding your session usage limits. Once you hit your session limits, we will stop recording your data unless you have overages turned on. If you have overages enabled, you ensure you don't miss any data data during unexpected spikes in activity.

Charges apply for each additional 1000 sessions based on your plan.

Billing History 

You can find out when your next payment is due, view all the previous invoices, and add invoice recipients and billing information.

Set session usage notification

In UXCam, you can set up session usage notifications. By defining a threshold, you'll receive notifications when your session usage reaches the specified threshold. You can set a threshold of 90% which is close to your actual session limit. This feature ensures proactive monitoring, allowing you to manage your resource allocation effectively and prevent any disruptions in data collection.