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Metrics Overview
Updated over 2 weeks ago

If you need a guide on the different metrics and options available in the dashboard you can find the breakdown in this article.

Events:

  • Predefined events: Rage taps and UI Freezes

  • Custom events: Events you send to UXCam and their properties

When analyzing events you can see:

  • Events - number of events triggered

  • Users with events - number of users that triggered an event

  • Sessions with events - number of sessions in which that event was triggered

  • Event property - (only available for numerical values) count of events with property

events_tab.png

Sessions:

Note » Avg. will be calculated based on sessions

sessions_tab.png

Users:

  • Users - count of active users (total, normalized total)

  • Unique new users - count of users with only one session (total, normalized total)

Note » Avg. will be calculated based on users

users_tab.png

Screens:

When analyzing screens you can choose a single screen, multiple screens, or all the screens (default).

Then you can choose which screen metric you want to analyze:

  • Screen visits - count of visits to the screen(s) (total, normalized total)

  • Gestures -

    • All swipes (total, normalized total, avg, max, min)

    • Swipe down (total, normalized total, avg, max, min)

    • Swipe up (total, normalized total, avg, max, min)

    • Swipe left (total, normalized total, avg, max, min)

    • Swipe right (total, normalized total, avg, max, min)

    • All taps (total, normalized total, avg, max, min)

    • Single tap (total, normalized total, avg, max, min)

    • Double-tap (total, normalized total, avg, max, min)

    • Long tap (total, normalized total, avg, max, min)

    • All gestures - count of gestures used on that screen

    • Swipes - count of swipes used on that screen

    • Taps - count of swipes used on that screen

  • Time on screen - time users spent on the screen(s) (total, normalized total, avg, max, min)

  • Unique sessions - number of sessions on which that screen was visited

  • Unique users - number of unique users that visited the screen(s)

screen_tab.png

Crashes:

Crashes - count of crashes in your app (total, normalized total)

Sessions - number of sessions affected by a crash (total, normalized total)

Users - number of users affected by a crash (total, normalized total)

crashes_tab.png

UI Freezes:

UI Freezes - count of UI Freezes in your app (total, normalized total)

UI Freeze duration - duration of the UI Freeze (total, normalized total, avg, max, min)

Unique Sessions - number of sessions affected by a UI Freeze (total, normalized total)

Unique users - number of users affected by a UI Freeze (total, normalized total)

UI_Freezes_tab.png

Exceptions:

Please note that in order to see handled exceptions in UXCam Dashboard you need to send them by using our API. This is available only for Native Android/iOS apps. See the guides here >

While analyzing handled exceptions you can see:

  • Exceptions - count of handled exceptions in your app (total, normalized total)

  • Unique Sessions - number of sessions affected by a Handled exception (total, normalized total)

  • Unique users - number of users affected by a Handled exception (total, normalized total)

Filters

You can narrow down the results by applying multiple filters based on session, device, user, events properties, and beyond).

Groupings

When creating metrics with charts or tables, you can break down your results based on different grouping options such as user properties, device properties, time, and other grouping options that depend on the selected metric.

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