If you need a guide on the different metrics and options available in the dashboard you can find the breakdown in this article.
📌 Events Metrics (Mobile & Web)
Use Event metrics to understand specific user interactions within your app, such as feature usage or problematic interactions.
Default events captured by UXCam: Rage taps and UI Freezes
Custom events: Additional events you send to UXCam with specific properties.
🔔 Reminder: An event is a specific action a user takes, like completing an order or adding an item to the cart. Events help you understand how users engage with different features and parts of your app. Properties can be order numbers, quantities, prices.
Available Metrics:
Count of events - Number of events triggered
Count of sessions with event - Number of sessions in which that event was triggered
Count of users with event - Number of users that triggered an event
Number of events per user - Average number of events triggered by a user
Event property - (only available for numerical values) count of events with property
Example uses:
Track feature adoption (e.g., how often users completed a purchase).
Monitor negative experiences (e.g., rage taps indicating user frustration).
👉 Practical Example: Analyze "Purchase Completed" events to monitor sales trends.
👉 Practical Example: Analyze "Add delivery" events and group by event properties.
📌 Session Metrics (Mobile & Web)
Session metrics provide insights into user engagement, stability, and overall app usage patterns.
Available Metrics:
Count of sessions : number of user sessions
Count of crashed sessions: number of crashed sessions captured
Session duration: Duration of sessions in seconds
Screen visit number: Number of visits to screens during sessions
Gestures
Gesture number - number of gestures made during the sessions
Rage tap number - number of quick repetitive taps, a sign of user frustration
Unresponsive gesture number - number of gestures that didn’t get response from the UI
Count of users - Number of distinct users who had sessions
Count of new users - Number of distinct first time users who had sessions in the selected time frame.
Engagement time per user- Average engagement time per user across all sessions
Number of sessions per user - Average number of times each user had sessions
Note » Avg. will be calculated based on sessions
👉 Practical Example: Monitor the trend of sessions
👉 Practical Example: Monitor "Average Session Duration" to evaluate the impact of recent updates or feature rollouts.
Screens:
When analyzing screens you can choose a single screen, multiple screens, or all the screens (default).
Then you can choose which screen metric you want to analyze:
When analyzing screens you can choose a single screen, multiple screens, or all the screens (default).
Then you can choose which screen metric you want to analyze:
Screen visits - count of visits to the screen(s) (total, normalized total)
Gestures
All swipes (total, normalized total, avg, max, min)
Swipe down (total, normalized total, avg, max, min)
Swipe up (total, normalized total, avg, max, min)
Swipe left (total, normalized total, avg, max, min)
Swipe right (total, normalized total, avg, max, min)
All taps (total, normalized total, avg, max, min)
Single tap (total, normalized total, avg, max, min)
Double-tap (total, normalized total, avg, max, min)
Long tap (total, normalized total, avg, max, min)
All gestures - count of gestures used on that screen
Swipes - count of swipes used on that screen
Taps - count of swipes used on that screen
Time on screen - time users spent on the screen(s) (total, normalized total, avg, max, min)
Unique sessions - number of sessions on which that screen was visited
Unique users - number of unique users that visited the screen(s)
Crashes:
Crashes - Count of crashes in your app (total, normalized total)
Sessions - Number of sessions affected by a crash (total, normalized total)
Users - Number of users affected by a crash (total, normalized total)
UI Freezes:
UI Freezes - count of UI Freezes in your app (total, normalized total)
UI Freeze duration - duration of the UI Freeze (total, normalized total, avg, max, min)
Unique Sessions - number of sessions affected by a UI Freeze (total, normalized total)
Unique users - number of users affected by a UI Freeze (total, normalized total)
Exceptions:
Please note that in order to see handled exceptions in UXCam Dashboard you need to send them by using our API. This is available only for Native Android/iOS apps. See the guides here >
While analyzing handled exceptions you can see:
Exceptions - count of handled exceptions in your app (total, normalized total)
Unique Sessions - number of sessions affected by a Handled exception (total, normalized total)
Unique users - number of users affected by a Handled exception (total, normalized total)
Filters
You can narrow down the results by applying multiple filters based on session, device, user, events properties, and beyond). Read more on filters
Groupings
When creating metrics with charts or tables, you can break down your results based on different grouping options such as user properties, device properties, time, and other grouping options that depend on the selected metric.