If you are using Segment to track your events and collect useful information, you can integrate it with UXCam to get the full context of your users' interactions.
To connect Segment with UXCam, you can use the middleware integration which translates Segment's tracking methods into UXCam's methods to automatically send screen names, events with properties, and user properties from Segment to UXCam.
✏️ Please note that the Segment <> UXCam integration is only possible via middleware, which has to be added directly into your code. The tracking methods used will depend on your needs and your middleware implementation.
Here you can view a list of Segment's available calls and the UXCam supported methods you can map it to:
|Segment API||UXCam API||Usability|
|Identify||setUserProperties||Set name and additional properties to your users.|
|Track||logEvent||Follow actions that are performed by your users and its properties.|
|Screen||tagScreenName||Lets you name the screen the user has visited.|
|Alias||setUserIdentity||Assign a new identity to a previous user.
(We recommend using the identify call as it already is able to send user identity)
View our developer guide here to implement the Segment <> UXCam integration