If you are using Intercom to communicate with your users and help them solve their problems, you can integrate it with UXCam to get a better understanding of the reported issues, see which screens your users visited or which events were triggered before contacting you.
Why integrate with Intercom?
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Connect your users across both platforms to easily find and reproduce your users' sessions, understand and analyze their journey.
- Provide faster and better solutions to your users' issues by watching their session recordings and understanding when and why the issue happened.
- Gain more insights and customize conversations with your users, thanks to UXCam's session replay and event analytics you can better understand their actions before replying.
View our developer guide here to implement the Intercom <> UXCam integration