UXCam offers powerful features like filters and segments that allow you to dive deep into user behavior and gain valuable insights. Filters help you refine the data you want to analyze while segments take it a step further by allowing you to save those filters and share them with your team.
Date range and Quick filter
» Use the calendar in the upper right corner to select any period you want to analyze.
» Use the quick filter to easily find sessions with rage taps, rage quits, crashes, UI Freezes. You can also find sessions with any of your custom labels.
Once you have applied a filter, you can see the count of sessions that meet those conditions, the number of users, and other app metrics.
Filters
UXCam provides a wide range of filter options you can use to slice and dice your data.
Device properties Filters : Filter based on device to pinpoint device specific issues and optimize performance. You can filter based on Platform (IOS vs. Android), device manufacturer or name, device language, device class & size, app version and more.
Time Filters: Use time-based filters like upload time, device time, and weekdays to pinpoint sessions during peak usage hours or identify patterns across different time zones.
UX Issues Filters: Quickly identify problematic sessions with filters for crashed sessions, rage quits, rage taps, and UI freezes, helping you address critical issues that impact user experience.
User Properties Filters: Refine session recordings based on user properties such as user name, city, country, or device language, allowing you to personalize your analysis for specific user segments.
Custom User Properties Filters: Leverage additional attributes like gender, age, or subscription type to gain deeper insights into the preferences and behaviors of different user demographics.
Session Properties Filters: Analyze sessions based on session duration, gesture count, and screen visits to understand user interactions and discover areas for optimization.(Search for active or engaged users e.g. that visited your app more than 3 times and used it for over 5 min)
Custom Labels Filters: Filter by custom labels you've tagged and categorized sessions to easily identify relevant sessions.
Custom Events Filters: Use custom events to focus on specific sessions to analyze different flows or paths inside your app, where certain actions were completed such adding items to the cart, completing purchases, or other critical conversion processes.
Segments
Segments are pre-saved filter options that you can create within the session and user pages. Once you create a segment, you can easily access it anytime without recreating the same filter criteria repeatedly. With segments, you can effortlessly analyze specific user groups, behaviors, or interactions.
Getting started with segments is easy. First, click on "Segments" at the top of your UXCam dashboard. Here, you'll find some pre-made default segments UXCam has created for you that you can already explore.
However, the real magic happens when you create your own! You can create as many segments for yourself and your team.
To create a segment, just add a filter and then click on save as a segment. You can combine as many filters as you want to create a segment. Segments created in the session page are referred to as session segments while those created in the users page as user segments.
As you create a segment, you can set access to private or public. You can choose to share segments with your entire team or keep your saved segments private by "selecting only me." Sharing segments with your teammates will allow consistency in data analysis across your teams.
Once you've created a segment, you will find it either under "My segment" or "Team segments."
Note » You need to use at least the 3.3.0 version on Android and 3.2.4 on iOS to gather UI Freezes and crash logs.
Where can I use Segments in UXCam?
You can use segments in various sections to analyze specific user groups or behaviors within your app.
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Sessions: Segments can be applied to session enabling you to analyze specific user interactions or behaviors within your app.
- Reports and Dashboards: Segments can be applied to reports and dashboards, allowing you to visualize and monitor specific user segments' activities and behaviors.
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User Analytics: Apply segments to understand the behavior of specific user groups over time. This helps you gain insights into how different user segments engage with your app.
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Funnels: Segments can be used to enhance funnel analysis. By applying segments to funnels, you can track how specific user groups progress through conversion processes.
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App Flows: In the app flows feature, you can use segments to analyze how certain user groups navigate through your app, providing valuable insights into user journeys.