Personally Identifiable Information (PII) of your users should be excluded from being recorded.
If your app contains personal and sensitive data you're responsible for occluding it, we provide several client-side APIs and privacy control remote configuration on the Dashboard that allows you to block sensitive information from your app before it's recorded.
We provide client-side API through which you’ll be able to mask texts, elements, or screens in your app from being tracked/recorded by the UXCam SDK.
Please refer to Hide Sensitive Data API to block text fields, sensitive views, and sensitive screens. Please note that some options are not available for all the Frameworks.
If your app is not a native iOS or Android app, you can simply call the pause() method to pause the recording before the user enters a sensitive area, and resume() once the user leaves the sensitive area.
Remote privacy configuration
The Remove privacy configuration allows you to configure whether to record the Screens and Textfields on your app, through the dashboard, and without the need for coding.
Hide All Text Fields: The Hide All text fields blocks out all the input text fields on your app.
Occlude Certain Screens: This allows you to hide certain screens that have sensitive information.