How does UXCam work?

UXCam helps companies to identify usability issues on their mobile applications and make informed product decisions.

In the competitive digital market, data-driven decision making decides over a company’s success or failure.

The tools that traditionally track “vanity metrics” such as page visits, DAU or MAU are unable to capture large micro-interaction data sets.

These legacy tools completely miss what matters: the user.

Our auto-capture solution gathers and processes complete user interactions and journeys from multiple sources without the need for code adaptation.

We use our team’s vast experience in data analysis to automatically provide actionable insights.

UXCam’s solution includes Session Replay Analytics, Heatmap Analytics, User Analytics, Funnel Analytics and Screen Analytics. The full feature list can be found here.

Which platforms are supported? 

UXCam supports native mobile apps (iOS and Android) including apps developed using cross-platform tools (PhoneGap, Xamarin, React Native, Flutter). 

UXCam does not support web pages or web apps. 

How easy is it to integrate?

Setting up UXCam on your app takes less than 5 minutes and requires little developmental effort. 

For the complete integration instructions, please refer to our developer docs.

Does UXCam impact performance?

We make sure UXCam does not impact app performance as:

• Video recording is done on a background thread to maintain app responsiveness.
• Recordings are uploaded when the app goes into the background to ensure no impact is made on the bandwidth during runtime of the app
• You can opt to upload the recordings only when the device is connected to a WiFi network. Doing so will save the recordings on the device and upload them to the dashboard when the device is connected to Wifi.

The network bandwidth of a session is dependent on device size and the length of the recording.

An average 1-minute recording of a session takes 100KB data.

Will UXCam replace other analysis tools? 

Most of our users integrate UXCam with other tools like Mixpanel, Crashlytics, Google Analytics, and others to complement traditional analytics with UX analysis. 

What makes UXCam unique? 

UXCam automatically captures every micro-interaction inside your app.

This means that you will stop missing out on the issues that you didn't account for in your event tracking setup. UXCam analyzes this captured data and provides easy-to-understand actionable insights through visualization (Session Replays, Rage Tap Heatmaps, Graphs, etc.).

UXCam, unlike other analytics tools that only provide numbers, has a focus on the qualitative data. To save you the time of going through it manually, our solution automatically surfaces problematic sessions through machine learning techniques.

To sum it up:

• UXCam doesn’t require event instrumentation
• UXCam stops you from missing out on issues
• UXCam will provide you with actionable visual insights 
• UXCam automatically surfaces issues

How is UXCam's pricing structured?

UXCam has a limited free plan and paid plans. Pricing is dependent upon the number of sessions and videos. Learn more about our plans here.  

How can I find out if UXCam is the right solution for me?

We're happy to assist teams in setting up a pilot and onboard with starting to understand user behavior. To set up a trial, book a call with us.