The recordings should be shown on the dashboard within seconds of closing your app. If you are not seeing the recordings, this could be because:
- Recordings are uploaded when the app goes to the background. If you are using the iOS simulator, press CMD + Shift + H to put the app in the background. On a device just press the ‘Home’ or ‘Back’ button. Please, do not force close the app.
- After you have verified the integration steps are correct, make sure the account-key is correct. You can see your account-key from the User Settings page.
If it doesn't solve the issue, get in touch with us on the chat or send us an email to firstname.lastname@example.org and we'll be happy to help.